Panasonic dBs Instrucciones de operaciones descargar pdf (Pagina 111)

Panasonic Digital Business System - Operating Instructions

March 1997 Issue 24

111

Operator Features

This section details those features and facilities which are only available to the system operator extension. The

operator extension is the first extension on the system, and can be located by dialling 0 from another extension.

The DBS can has the first operator extension set by default and this cannot be changed. The first extension on the

system will always have operator privileges. If required the second extension can also be assigned as an operator

extension. This is a system programming function. The second operator can also be used with a DSS console.

When a second operator extension is assigned an extension dialling 0 to call the operator will automatically be

sent to the second operator if the first one is busy. Incoming call are not affected by this setting.

DSS Attachment

Operator extensions can be use in conjunction with a special console called a Direct Station Selector (DSS). A

maximum of two can be associated with an operator. The DSS is a bank of 72 FF keys which can be assigned

system features which are then readily available to the operator. Usually these keys will be assigned as line keys

and extension call keys. In this case when the line or extension is busy the key will light to indicate its status to the

operator. The following table shows how the status is shown.

Key Lamp Meaning

OFF Idle , the line can be selected for dialling ,the extension can be

called.

Solid RED The line or extension is busy.

Slow flashing RED The line is ringing.

No meaning for extension keys.

Fast flashing RED The line is on system hold at an extension. No meaning for

extension keys

Slow flashing GREEN The line is ringing at the operator console.

No meaning for extensions

Fast flashing GREEN The line is on system hold at the operator.

No meaning for extensions.

Solid GREEN The extension has set DND , call forward or absence message.

No meaning for lines.

The operator can transfer incoming calls to an extension by pressing the extension DSS key and ether announcing

the call or hanging up depending upon system programming. Internal calls cannot be transferred in this way and

are terminated if a DSS key is pressed.

In addition to the 72 FF keys there are two special keys ANSWER and RELEASE.

To use the ANSWER key the operator must be set for off hook signalling. When on a call and the off hook signal

sounds pressing the ANSWER key will place the first call on system hold and answer the second call in a single

key press.

The RELEASE key will terminate the current call. It has a similar effect to hanging up , but the handset does not

need to be replaced back on hook.

The DSS keys can be programmed by the operator to allow the DSS to be configured to specific requirements.

When doing this the keys are treated in the same way as FF keys at extensions. Assigned line keys cannot be re-

assigned. Refer to the section on Assigning FF Keys for details.

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Panasonic dBs Instrucciones de operaciones Pagina 111