
Symptom Cause/solution Ref. pages
It takes time when searching
using the client software
(ASM200/ASM970).
When searching images recorded with "JPEG/1 fps", it may •
take time. To search smoothly, set the frame rate to 2 fps or
more and select the recording format other than JPEG, for
example H.264.
20
Operation of this software is
unstable.
Make sure that Administrator privileges is set as an OS user •
account.
10
Set a static IP address for the server PC.•
Set the OS automatic updates function off.•
Do not use the OS remote desktop function. •
Do not • sign out the PC or turn off the power while software is
running.
Do not activate other heavy load application while software •
is running
Do not use any • multi-byte characters in the user name.
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