
EN-34 EN-35
English
Troubleshooting
Power Source
Check the following for some advice on rectifying some common problems before
calling the service centre.
Symptom Possible cause
The appliance cannot
be turned ON.
■ The main power switch has not been turned ON.
Touch the main power switch a little longer.
■ Child Lock has been activated. (See page 12)
Auto switch off
If 1 minute has elapsed without any operation after
switching on, the main power automatically turns off.
Turn on the main power switch again.
The cooking zone
turned itself off while in
operation.
Long cooking time
If no key is touched for a set time (see table below)
when a cooking zone is in operation, a beep will sound
and the cooking zone is turned off automatically.
Set the appliance again as required.
It is recommended to use the Cooking Timer when
simmering for a long period of time. (See page 26)
Power Level
1 1. 2 2. 3 3. 4 4. 5 5. 6 6. 7 7. 8 8. 9
Auto switch off time
(hours)
9 8 7 6 5 4 3 2 1
Control Panel
Symptom Possible cause
Key operation is
disabled.
■ Your ngertips are covered. Touch with bare nger.
■ Control Panel Lock is activated. (See page 11)
■ You performed the operation while holding the
cookware handle.
■ The control panel is dirty.
Turn off the main power switch and ensure the area
is clean and dry. Turn on the main power switch
again.
Keys react when the
surrounding area is
touched.
Water or other liquids may be on or around the control
panel.
Ensure the area is clean and dry.
Troubleshooting
Sounds and Noises
Symptom Possible cause
Noise is heard during
heating.
Various sounds may be heard depending on the type of
cookware. You may feel a small vibration when you hold
the handle and the cookware may move slightly.
This is not a malfunction. Moving the cookware
slightly or replacing it may eliminate the sound.
If the cookware is removed during heating, a short
metallic sound may be heard.
The level of the noise
from the appliance
increases and
decreases.
It is the sound of the cooling fan inside the appliance.
The level of noise changes according to the power level
and the material of the cookware. When the power level
is increased, the fan will operate at high speed and
generate more noise.
After the main power
switch is turned off,
sound from the fan can
still be heard.
While the inside of the appliance is still hot, the cooling
fan operates. When the appliance cools down, it will
automatically stop.
Clicking noise is heard
at the start of ex
cooking operation.
This is not a malfunction. This is a part of induction
heating technology. The noise is eliminated during
operation.
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