Panasonic KX-HCM110A Instrucciones de operaciones

Operating InstructionsPlease read this manual before using and save this manual for future reference.Network CameraPanasonic Network Camera Website: h

Operating Instructions10Table of Contents1 Camera Monitoring ...131.1 Accessing the Camera...

Operating Instructions1008. Select the transfer method, and click [Next>].• Clicking [<Back] takes you back to the previous page.• Clicking [Can

Operating Instructions[For assistance, please call: 1-800-272-7033] 101When you set [FTP] for Transfer MethodSelect [FTP], and click [Next>]. The f

Operating Instructions102Setting DescriptionServer IP Address or Host Name*1*1But [Space], ["], ['], [&], [<] and [>] are not avai

Operating Instructions[For assistance, please call: 1-800-272-7033] 103When you set [E-mail] for Transfer MethodSelect [E-mail], and click [Next>].

Operating Instructions104Setting DescriptionSMTP Server IP Address or Host Name*1*1But [Space], ["], ['], [&], [<] and [>] are not

Operating Instructions[For assistance, please call: 1-800-272-7033] 1059. After you confirm the settings and click [Next>], set E-mail notification

Operating Instructions10611. Click [Go to Trigger page].• The Trigger page is displayed.Note• If you set a short interval to transfer image to a cell

Operating Instructions[For assistance, please call: 1-800-272-7033] 1072.17 Buffering or Transferring Images by Motion Detection SignalThe Trigger pag

Operating Instructions1084. Set the time, and click [Next>].NoteThe timer works by an internal clock. Set the date and time before using timer buff

Operating Instructions[For assistance, please call: 1-800-272-7033] 109• Clicking [>Back] takes you back to the previous page.• Clicking [Cancel] t

Operating Instructions[For assistance, please call: 1-800-272-7033] 112.15 Buffering or Transferring Images by Timer ...

Operating Instructions1107. Set the image buffer frequencies, and click [Next>].NoteDue to the network environment, object, number of accesses, ena

Operating Instructions[For assistance, please call: 1-800-272-7033] 1118. Select the transfer method, and click [Next>].• Clicking [<Back] takes

Operating Instructions112When you set [FTP] for Transfer MethodSelect [FTP], and click [Next>]. The following page is displayed.• Clicking [<Bac

Operating Instructions[For assistance, please call: 1-800-272-7033] 113Setting DescriptionServer IP Address or Host Name*1*1But [Space], ["], [&a

Operating Instructions114When you set [E-mail] for Transfer MethodSelect [E-mail], and click [Next>]. The following page is displayed.• Clicking [&

Operating Instructions[For assistance, please call: 1-800-272-7033] 115Setting DescriptionSMTP Server IP Address or Host Name*1*1But [Space], ["]

Operating Instructions1169. After you confirm the settings and click [Next>], set E-mail notification and click [Next>].• If you select [Enable]

Operating Instructions[For assistance, please call: 1-800-272-7033] 11711. Click [Go to Trigger page].• The Trigger page is displayed.Note• If you set

Operating Instructions1182.18 Transfer the Camera Image in Transport ModeThe camera can transfer the image in transport mode by E-mail or FTP.Prepare

Operating Instructions[For assistance, please call: 1-800-272-7033] 1192.19 Transfer the Camera Image in Tunnel ModeThe camera can transfer the image

Operating Instructions123.9 Setting Your PC... 1643.9.1 Setting the Proxy Serve

Operating Instructions1202.20 Setting the Motion DetectionThe Motion Detection page allows you to adjust sensitivity of the Motion Detection. Threshol

Operating Instructions[For assistance, please call: 1-800-272-7033] 121What is the threshold?The threshold is a value for the camera to detect motions

Operating Instructions122Note• The motion detection is activated by object outline's changes and the brightness changes. This feature is designed

Operating Instructions[For assistance, please call: 1-800-272-7033] 1232.21 Notifying Setup of an Alarm LogOnce a day, an alarm log sent at a specifie

Operating Instructions124Setting DescriptionA setup of operation • Alarm log operation can be set here.Time • Set the date and time to send alarm logs

Operating Instructions[For assistance, please call: 1-800-272-7033] 1252.22 Changing Initial Settings on the Single Camera page or the Multi-Camera pa

Operating Instructions1263. Click [Save] when finished.• New settings are saved.Setting DescriptionImage Resolution • Select the image resolution.640

Operating Instructions[For assistance, please call: 1-800-272-7033] 127• When finished, "Success!" is displayed.4. Click [Go to Image Displa

Operating Instructions1282.23 Configuring Multiple CamerasThe Multi-Camera Setup page allows you to configure the camera IP addresses and camera names

Operating Instructions[For assistance, please call: 1-800-272-7033] 129Note• Set the local IP address and port number for the camera on the same LAN.•

Operating Instructions[For assistance, please call: 1-800-272-7033] 131 Camera Monitoring1.1 Accessing the Camera1. Start up the web browser on your P

Operating Instructions1302.24 Specifying Operation TimeThe Operation Time page allows you to limit the operation time. The camera image turns to a gra

Operating Instructions[For assistance, please call: 1-800-272-7033] 1314. Click [Save] when finished.• New settings are saved.• The Operation Time pag

Operating Instructions1322.25 Controlling External Output TerminalThe digital output terminal allows you to control the external devices. You can chan

Operating Instructions[For assistance, please call: 1-800-272-7033] 1332.26 Changing Indicator DisplayThe Indicator Control page allows you to select

Operating Instructions1343 Camera Maintenance3.1 Maintenance pageMaintenance(1) Status Displays the camera settings and status (see page 135).(2) Sess

Operating Instructions[For assistance, please call: 1-800-272-7033] 1353.1.1 Confirming the StatusThe Status page allows you to check the status of th

Operating Instructions1363.1.3 Displaying Alarm LogsDisplays up to 50 Alarm Logs in order of time. Old logs will be overwritten by new one.1. Click [A

Operating Instructions[For assistance, please call: 1-800-272-7033] 1373.1.5 Updating the Camera FirmwareThe Update Firmware page allows you to update

Operating Instructions138• The Update page is displayed in about 1 minute.4. Click [Browse...].• A dialog box is displayed to select the firmware.5. S

Operating Instructions[For assistance, please call: 1-800-272-7033] 1397. Confirm that the version number on the Top page is updated.• If the version

Operating Instructions144. Click the following tabs to display each page.Note• When users other than an administrator are accessing the camera, [Setup

Operating Instructions1403.1.6 Creating Configuration FileA configuration file can be saved on your PC. You can load the camera settings from the conf

Operating Instructions[For assistance, please call: 1-800-272-7033] 1413.1.7 Loading Settings from a Configuration FileThe settings can be loaded from

Operating Instructions1423.1.8 Resetting the Camera to Factory DefaultAll camera settings are reset to factory default directly after the Execute butt

Operating Instructions[For assistance, please call: 1-800-272-7033] 1433.2 Support page3.2.1 Seeing Help pageThe Help page displays explanations for e

Operating Instructions1443.2.3 Seeing Support InformationYou can see support information on the Panasonic Network Camera support website.Clicking [Sup

Operating Instructions[For assistance, please call: 1-800-272-7033] 1453.3 External I/OIf you connect the external devices such as sensors to the Exte

Operating Instructions146Circuit Diagram ExampleCAUTION• The external I/O is not capable of connecting directly to devices that require large amounts

Operating Instructions[For assistance, please call: 1-800-272-7033] 1473.4 FACTORY DEFAULT RESET ButtonThe camera has a FACTORY DEFAULT RESET button o

Operating Instructions1483.5 Default Setting ListBasicItems Default Required NoteNetwork (IPv4)Connection Mode Automatic Setup- Automatic Setup/Static

Operating Instructions[For assistance, please call: 1-800-272-7033] 149Network (IPv6)Connection Mode Automatic Setup- Automatic Setup/StaticAllow Acce

Operating Instructions[For assistance, please call: 1-800-272-7033] 151.1.1 To Access the Camera in IPv6You need to prepare the followings to access t

Operating Instructions150DynamicDNSViewnetcam.com No check When setting viewnetcam.comViewnetcam.com/User-specified DynamicDNS/DisableUser-specified D

Operating Instructions[For assistance, please call: 1-800-272-7033] 151Camera Camera Name NetworkCameraRequired 1—15 characters *6White Balance Auto -

Operating Instructions152AccountAudio Output Enable - -Volume Standard - Minimum/Standard/MaximumPC Audio Input Timeout 1 min - 1, 2, 3, 5, 10, 20,

Operating Instructions[For assistance, please call: 1-800-272-7033] 153Buffer/TransferGeneral User User ID List [Blank] - -User Name [Blank] When sett

Operating Instructions154Motion DetectionThreshold to start recording Third blocks from the left- -Sensitivity Center - -Alarm LogA setup of operation

Operating Instructions[For assistance, please call: 1-800-272-7033] 155AdvancedItems Default Required NoteImage DisplaySingle Camera Image Resolution3

Operating Instructions156Preset ButtonsMulti-CameraMulti-Camera [Blank] - -Display Checked When setting Multi-Camera-IP Address or Host Name[Blank] Wh

Operating Instructions[For assistance, please call: 1-800-272-7033] 157*2 Set the number of 1—65535.*3 Enter ASCII characters (see page 168). But [Spa

Operating Instructions1583.6 CleaningAfter the camera is turned off by disconnecting the AC plug, clean the camera.3.6.1 Cleaning the Main UnitIf the

Operating Instructions[For assistance, please call: 1-800-272-7033] 1593.7 Setting an IP Address on Your PCYour PC's IP address can be assigned b

Operating Instructions16Setting up the IPv6 Router, your PC, and the CameraSetting up the IPv6 RouterSet up the router as you subscribe to the IPv6 se

Operating Instructions1603.8 Using Setup ProgramThe Setup Program can be used for the following purposes.• Finding the IP address and port number of t

Operating Instructions[For assistance, please call: 1-800-272-7033] 161• When the following dialog box is displayed, click [Unblock].• You can find th

Operating Instructions162Automatic Setup (Local or Internet Access) or Manual Setup1. Click [Execute] on the Camera List window shown on page 161.2. C

Operating Instructions[For assistance, please call: 1-800-272-7033] 163Manual Setup windowSet up each parameter seeing page 45—page 47.• If more than

Operating Instructions1643.9 Setting Your PC3.9.1 Setting the Proxy Server Settings on Web Browser If the proxy server is not used, the settings are n

Operating Instructions[For assistance, please call: 1-800-272-7033] 1653. Click the [Connections] tab, and click [LAN Settings].4. See if the Use a pr

Operating Instructions1665. Enter the camera IP address into the Do not use proxy server for addresses beginning with data field. (Example: 192.168.0.

Operating Instructions[For assistance, please call: 1-800-272-7033] 1673.9.2 Setting UPnP™ to Display Camera Shortcut in My Network PlacesTo display t

Operating Instructions1683.10 ASCII Character Table(space)!"#$%&'()*+,-./0123456789:;<=>?ASCII Character Table@ABCDEFGHIJKLMNOPQRS

Operating Instructions[For assistance, please call: 1-800-272-7033] 1693.11 File Size and Number of Buffered ImagesThe following table shows the relat

Operating Instructions[For assistance, please call: 1-800-272-7033] 171.2 Viewing Single Camera page1. Access the camera (see page 13).• The Top page

Operating Instructions1703.12 SpecificationsNetwork CameraItems SpecificationsZoom 10x digital zoomPan/Tilt Angle Pan: -60 ° to +60 °, Tilt: -45 ° to

Operating Instructions[For assistance, please call: 1-800-272-7033] 171Supported Protocols IPv4/IPv6 Dual-Stack•IPv4:TCP, UDP, IP, HTTP, FTP, SMTP, DH

Operating Instructions172Temperature Operation: 0 °C (+32 °F) to +40 °C (+104 °F)Storage: 0 °C (+32 °F) to +50 °C (+122 °F)Humidity Operation: 20 %—80

Operating Instructions173Index

Operating Instructions174AAbbreviations 4ActiveX Controls 18Administrator/General Users/Guest Users 82Alarm Image Buffer/Transfer 96Alarm Log 123, 136

Operating Instructions175RReset to Factory Default page 142Restart page 136Rotating the mouse wheel 25SSave Settings page 140Security: Administrator p

Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North AmericaPrinted in JapanPSQX3638ZA KK0305YT02005 Panasonic Comm

Operating Instructions18• When the pan/tilt reaches the end, a shadow may be displayed partially. This is not a problem.• To reduce the data traffic,

Operating Instructions[For assistance, please call: 1-800-272-7033] 19Note• When the IP address was changed for the camera, enter it on the address ba

Operating Instructions2Main FeaturesIPv6*1 Network CameraYour Panasonic Network Camera supports IPv6 (Internet Protocol Version 6), IPv6 was created t

Operating Instructions20The BannerWhen the camera accesses the Internet, the banner displays product information about cameras or announcements about

Operating Instructions[For assistance, please call: 1-800-272-7033] 211.2.1 Auto Centering the Image (Click to Center)Using your mouse, click any port

Operating Instructions221.2.2 Capturing a Still ImageA still image can be saved on your PC.1. Operate pan/tilt and select a resolution to display an i

Operating Instructions[For assistance, please call: 1-800-272-7033] 231.2.3 Using Operation BarEnd Display and Preset Display:When the pan/tilt has re

Operating Instructions24NoteWhen the camera image is not displayed correctly, click [Refresh] at the tool bar on the web browser. The image will be re

Operating Instructions[For assistance, please call: 1-800-272-7033] 251.2.4 Zooming In and OutCamera has a 10x digital zoom feature.There are two meth

Operating Instructions261.2.5 Setting Home Position/Alarm Position/Preset ButtonRegistering Home Position/Alarm PositionA home position or 2 alarm pos

Operating Instructions[For assistance, please call: 1-800-272-7033] 27Registering a Preset Button8 camera positions can be registered as presets. By d

Operating Instructions28Viewing the Image1. Click the home position, alarm position or registered preset button.• The camera takes each position, and

Operating Instructions[For assistance, please call: 1-800-272-7033] 29Changing or Deleting the Settings1. Click [Program].• [Program] switches to [Can

Operating Instructions[For assistance, please call: 1-800-272-7033] 3Various Camera Control FeaturesThe camera pans or tilts fast in maximum 80 ° per

Operating Instructions301.3 Listening to Camera Audio—Talking to the Camera1. Access the camera (see page 13).• The Top page is displayed.2. Click the

Operating Instructions[For assistance, please call: 1-800-272-7033] 31• Audio features such as camera microphone sensitivity and mute during pan/tilt

Operating Instructions32• The external microphone input terminal does not correspond to a line level. Audio may be distorted when the line level is in

Operating Instructions[For assistance, please call: 1-800-272-7033] 331.4 Viewing Multi-Camera pageTo view multiple cameras on the Multi-Camera page,

Operating Instructions34Note• When selecting [All] at the View Type, all images are displayed in 160 x 120 pixels resolution, and the Audio Control Ba

Operating Instructions[For assistance, please call: 1-800-272-7033] 351.5 Viewing Buffered Image pageTo buffer the images on the internal memory, you

Operating Instructions364. Display images clicking buttons below.Note• Date, Time and frame number are not displayed in play mode.• A still image can

Operating Instructions[For assistance, please call: 1-800-272-7033] 371.5.1 Deleting Buffered ImagesIf you intend to delete images for each transfer c

Operating Instructions381.6 Viewing Still Images on Your Cell PhoneYou can view still images over the Internet from a compatible cell phone.Enter &quo

Operating Instructions[For assistance, please call: 1-800-272-7033] 39Note• Audio feature does not work on cell phones.• If the features are not permi

Operating Instructions4How to Use This DocumentationThe camera includes the following 4 manual types.• InstallationInstallation provides explanations

Operating Instructions402 Various Camera Features2.1 Using Camera Features1. Access the camera (see page 13).• The Top page is displayed.Note• When [P

Operating Instructions[For assistance, please call: 1-800-272-7033] 41Basic(1) Network (IPv4) Configures the IPv4 network settings to connect the came

Operating Instructions42Advanced(14) Image Display Sets resolution, image quality and refresh interval of Single Camera and Multi-Camera page, time st

Operating Instructions[For assistance, please call: 1-800-272-7033] 432.2 Connecting the Camera to Your IPv4 NetworkThe Network page offers three opti

Operating Instructions444. Click [Save] when finished.• New settings are saved.• When finished, the following page is displayed. NoteThe current netwo

Operating Instructions[For assistance, please call: 1-800-272-7033] 45NoteWhen you do not know the camera IP address while setting [Automatic Setup] o

Operating Instructions46Host Name(DHCP Only)• If your ISP uses the DHCP function which automatically assigns the IP address to the camera, enter the I

Operating Instructions[For assistance, please call: 1-800-272-7033] 47Connection Type • Select [Auto Negotiation] normally. If you cannot access the c

Operating Instructions482.3 Connecting the Camera to Your IPv6 NetworkThe Network page offers two options to configure the camera in IPv6.• [Automatic

Operating Instructions[For assistance, please call: 1-800-272-7033] 49Static SetupYou can assign a static IPv6 address to the camera. If you select [N

Operating Instructions[For assistance, please call: 1-800-272-7033] 5System Requirements for your PCYour PC (Personal Computer) and network must meet

Operating Instructions505. Click [Restart].• The camera restarts, and the Top page is displayed.Note• When you do not know the camera IP address while

Operating Instructions[For assistance, please call: 1-800-272-7033] 51DNS Server Address• DNS server address is required in the following conditions.–

Operating Instructions522.4 What is IPsec?IPsec provides security for the transmission of sensitive information over unprotected networks such as the

Operating Instructions[For assistance, please call: 1-800-272-7033] 53IPsec Mode SelectionSelect transport mode or tunnel mode to access the camera.Tr

Operating Instructions54Tunnel Mode (IPv4/IPv6)An IPsec mode of operation where the entire IP packet including IP header is authenticated and encrypte

Operating Instructions[For assistance, please call: 1-800-272-7033] 552.5 Encrypt the Camera Image in Transport ModeThe camera can encrypt the image u

Operating Instructions564. Click [Save] when finished.• New settings are saved.5. Click [Cancel].• The IPsec page is displayed.6. Check [Use] in the I

Operating Instructions[For assistance, please call: 1-800-272-7033] 577. Click [Restart].8. Set up your PC as it fits to the requirements on page 53.•

Operating Instructions582.6 Encrypt the Camera Image in Tunnel ModeThe camera can encrypt the image using IPsec tunnel mode.Note• Do not set IPsec on

Operating Instructions[For assistance, please call: 1-800-272-7033] 594. Click [Save] when finished.• New settings are saved.5. Click [Cancel].• The I

Operating Instructions6NoteSee Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest informatio

Operating Instructions607. Click [Restart].8. Set up your VPN router as shown below.• To use tunnel mode, you need to set up your VPN router.Setting D

Operating Instructions[For assistance, please call: 1-800-272-7033] 61• Set up the IPsec policy as below.9. Access the camera (see page 13).• If you c

Operating Instructions622.7 Using UPnP™ (Universal Plug and Play)UPnPTM can automatically configure your router to be accessed from the Internet. In o

Operating Instructions[For assistance, please call: 1-800-272-7033] 633. Click [Save] when finished.• New settings are saved.• When finished, "Su

Operating Instructions642.7.2 Connecting the Camera to a Router Not Supporting UPnP™ (IPv4 Only)To allow access from the Internet with a router not su

Operating Instructions[For assistance, please call: 1-800-272-7033] 652.8 Registering with the DynamicDNS serviceDynamicDNS service is a service that

Operating Instructions66• When finished, the message dialog is displayed. • Clicking [Cancel] cancels your settings without saving changes.3. Click [G

Operating Instructions[For assistance, please call: 1-800-272-7033] 67Due to the router specifications, the image may not be displayed even if you acc

Operating Instructions68Note• It may take several minutes for the registered URL to connect.• Some DynamicDNS service is not connected.Confirming the

Operating Instructions[For assistance, please call: 1-800-272-7033] 69How the DynamicDNS service works1. Your ISP assigns a global IP address to your

Operating Instructions[For assistance, please call: 1-800-272-7033] 7Camera Feature LocationsFront ViewIndicator Display*1 The indicator turns orange

Operating Instructions702.9 Setting Date and TimeThe Date and Time page allows you to set date and time. Date and time are used for each images (Singl

Operating Instructions[For assistance, please call: 1-800-272-7033] 713. Click [Save] when finished.• New settings are saved.• When finished, "Su

Operating Instructions72NoteDate and time settings become incorrect depending on the length of power-on time or the internal temperature. Using the Au

Operating Instructions[For assistance, please call: 1-800-272-7033] 732.10 Changing Camera SettingsThe Camera page allows you to set the camera name,

Operating Instructions74Setting DescriptionCamera Name • The camera name is displayed on the Single Camera page.• Enter ASCII characters (see page 168

Operating Instructions[For assistance, please call: 1-800-272-7033] 75Pan Range*1Select from the following options.• Minimum — Current settings, -60—+

Operating Instructions763. Click [Save] when finished.• New settings are saved. If the [Pan Range] or [Tilt Range] settings are changed, the camera tu

Operating Instructions[For assistance, please call: 1-800-272-7033] 77Specifying Pan/Tilt Range1. Access the camera (see page 13), and click [Single]

Operating Instructions782.11 Adjusting AudioThe Audio page allows you to adjust the built-in microphone, the use of external speaker, microphone sensi

Operating Instructions[For assistance, please call: 1-800-272-7033] 793. Click [Save] when finished.• New settings are saved.• When finished, "Su

Operating Instructions8Side ViewBottom View FACTORY DEFAULT RESET ButtonResets settings to default (see page 147).Stand/Tripod Mounting Hole (See the

Operating Instructions802.12 Changing Authentication Setting and Administrator User Name and PasswordThe Security: Administrator page allows you to ch

Operating Instructions[For assistance, please call: 1-800-272-7033] 81Note• When setting authentication, set the user name and password, and save them

Operating Instructions824. Click [Go to Security: Administrator page].• The Security: Administrator page is displayed.Note• When the user name and pas

Operating Instructions[For assistance, please call: 1-800-272-7033] 832.13 Logging in to the CameraIf you set [Permit access from guest users] on the

Operating Instructions842.14 Creating, Modifying or Deleting General UsersThe General User page allows you to create, modify or delete general users.

Operating Instructions[For assistance, please call: 1-800-272-7033] 853. Set each parameter.• Settings for a general user • Settings for guest users•

Operating Instructions864. Click [Save] when finished.• New settings are saved.• When finished, "Success!" is displayed.5. Click [Go to Gene

Operating Instructions[For assistance, please call: 1-800-272-7033] 872.15 Buffering or Transferring Images by TimerThe Trigger page allows you to ena

Operating Instructions884. Set the time, and click [Next>].NoteThe timer works by an internal clock. Set the date and time before using timer buffe

Operating Instructions[For assistance, please call: 1-800-272-7033] 89• Clicking [<Back] takes you back to the previous page.• Clicking [Cancel] ta

Operating Instructions[For assistance, please call: 1-800-272-7033] 9Rear ViewStand Mounting Hole(See the Getting Started.)DC IN jack(See the Getting

Operating Instructions907. Select the transfer method, and click [Next>].• Clicking [<Back] takes you back to the previous page.• Clicking [Canc

Operating Instructions[For assistance, please call: 1-800-272-7033] 91When you set [FTP] for Transfer MethodSelect [FTP], and click [Next>]. The fo

Operating Instructions92Setting DescriptionServer IP Address or Host Name*1*1But [Space], ["], ['], [&], [<] and [>] are not avail

Operating Instructions[For assistance, please call: 1-800-272-7033] 93When you set [E-mail] for Transfer MethodSelect [E-mail], and click [Next>].

Operating Instructions94Setting DescriptionSMTP Server IP Address or Host Name*1*1But [Space], ["], ['], [&], [<] and [>] are not

Operating Instructions[For assistance, please call: 1-800-272-7033] 958. Confirm the settings, and click [Save].• New settings are saved.• When finish

Operating Instructions962.16 Buffering or Transferring Images by Alarm SignalThe Trigger page allows you to enable image buffer/transfer by E-mail or

Operating Instructions[For assistance, please call: 1-800-272-7033] 974. Set the time, and click [Next>].NoteThe timer works by an internal clock.

Operating Instructions985. Set the Lens Position When Triggered setting, and click [Next>].NoteIf you enable the Lens Position When Triggered setti

Operating Instructions[For assistance, please call: 1-800-272-7033] 997. Set the image buffer frequencies, and click [Next>].NoteDue to the network