
Troubleshooting Suggestions
Connecting Peripherals
USB device does not work
• Confirm that there is a proper connection with the USB port.
• When connecting a new USB device, be sure to run the USB registry update tool by
following the procedure on page 28.
• For USB devices with a power switch, confirm that the switch has been turned on.
• Make sure a driver is installed.
• Contact the manufacturer of the product.
• Some USB devices can only be connected to the USB root hub (q> page 28).
An error occurs during a
resume operation from the
hibernation mode when a
device is connected to the
USB root hub.
Be sure to read page 28 when a device is connected to the USB port.
Unable to print
• Confinn that there is a proper connection with the USB port.
• Make sure the printer is on.
• Make sure the printer driver is properly installed.
• Some USB devices can only be connected to the USB root hub (о= page 28).
Mouse does not work Confinn that there is a proper connection with the USB port.
The address map for IRQ,
I/O Port address, etc. is un
clear
Check the address map by going to [View Resources] in [Start] - [Settings] - [Control Panel]
- [System] - [Device Manager] - [Computer] - [Properties].
A PC Card does not work • Make sure the card is properly inserted.
• Confirm that the card conforms to the PC Card Standard.
• Note that after a driver is installed, the computer must be rebooted.
• Read the PC Card’s manual. Or, you may need to call the manufacturer of the PC Card.
• Try removing/reinserting the PC Card by following the proper procedure.
(O' page 31)
A PC Card does not work
after resuming from the hi
bernation mode
When the computer enters the hibernation mode while a PC Card is inserted and then re
sumes from the hibernation mode, the PC Card may fail to work properly thereafter. In such
cases, try removing/reinserting the PC Card by following the proper procedure.
(O page 31)
System File Checker
The message [System File
Checker identified that the
following file may be cor
rupted] appears
Microsoft Corporation has announced that, with a computer in which Internet Explorer 5.01
is installed, if the [System File Checker] from the [Tools] menu in [Start] - [Programs] -
[Accessories] - [System Tools] - [System Information] is executed, the following may
occur,
•The message [System File Checker identified that the following file may be corrupted]
may appear for following normal files:
SETUPX.DLL MSCAT32.DLL MSSIP32.DLL SOFTPUB.DLL
CRYPTUl.DLL CRYPTNET.DLL CRYPTEXT.DLL MSOSS.DLL
MSSIGN32.DLL
• In such cases, there is the possibility that the system will become unstable if the file is
repaired with the System File Checker.
In this computer, since Internet Explorer 5.01 is the default browser, if the above message
[System File Checker identified that the following file may be corrupted] appears for a
normal file, select [Ignore] and then press [OK]. Thereafter, do not use the System File
Checker.
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