Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.The model number i
1011About the operation of on-screen keyboardUse the on-screen keyboard to enter characters for the setting items. When clicking the [ ] icon beside t
100101Basic operationsTo operate, use the mouse connected to the recorder to move the mouse cursor displayed on the main monitor and left-click the bu
100101[Next] buttonChanges the keys to be displayed for character entry.The displayed keys are changed as follows: Keys for the language selected by
102103Use an SD memory cardInsert an SD memory card (option)Step 1Open the SDHC/SD memory card slot cover.Step 2Insert a SD memory card to the slot un
102103Login operation at startupWhen "Off" is selected for "Auto login" (☞ page 59), the recorder will start up in the logged-out
104105Monitor live imagesWhen the recorder started up, live images from cameras will be displayed according to the configured settings.Live images from
104105Camera number panelDepending on the number of the registered licenses of the additional camera kit, the screen pattern will change to 9-/16-/24-
106107Wide view operation panelCamera number panel Multiscreen buttonsCamera number panelDepending on the number of the registered licenses of the add
106107Change the camera display position on the screenThe default camera display positions are as follows:1-screen 4-screen 6-screen 9-screen16-screen
108109Switch between control screen and wide view screenCamera images will be displayed on a full screen.Step 1Click the [Wide view] button (☞ page 94
1081091-screen displayLive images from cameras can be displayed on a 1-screen.Displaying images on a control screenStep 1When displaying in a multi-sc
1011Setup menuConfiguration of each setting item in the setup menu should be completed in advance to use this recorder.The setup menu has the following
110111Display images from cameras on a multiscreenLive images from cameras can be displayed on a multiscreen.Displaying images on a control screenStep
110111Display or hide the camera titleIt is possible to display/hide the camera title displayed on the monitor.Step 1Each time the [OSD] button is cli
112113Operate the cameraWhen displaying live images from a camera with the panning/tilting function on a 1-screen or 4-screen, the fol-lowing camera o
112113[Position]Registers the current orientation of the camera as a preset position. Moves the camera to a previously registered preset position.[Set
114115ZoomingZoom the displayed camera image in/out by zooming the camera lens. Depending on the models of the con-nected cameras, the available zoomi
114115Iris (brightness) adjustmentAdjusts the lens iris of the camera.Step 1When displaying the images on a 4-screen, select the desired cameras.Step
116117Register camera preset positionsRegister the current camera position as a preset position. The preset positions can be registered only when usin
116117Register home positionThe home position is set with the camera positioned at an already registered preset position.Step 1Register the camera pre
118119Set up mask areasSet up mask areas of the camera. For further information about this function, refer to the operating instructions of the camera
118119Initial position setupTilting degree adjustment, vertical angle adjustment, horizontal adjustment of image clipping position can be performed. F
1213Confi gure the minimum settings [Easy Start]The minimum settings required to operate the recorder, such as the date & time, camera registration
120121Event functionThe recorder will take an event action when any of the following events occur.Terminal alarm: An event when an alarm input signa
120121Event action DescriptionMode*1A B C DSound the buzzer The buzzer will start sounding for the duration set in advance.●×●×Outputs alarm signals.
122123Cancel the alarm actionThe recorder will take an alarm action according to the settings configured in advance when an event occurs in the alarm m
122123Record imagesLive images can be recorded on the recorder. Images from up to 32 cameras can be simultaneously recorded with this recorder.Record
124125Play recorded imagesDisplay the images recorded on the recorder’s hard disk on the main monitor.Playback operation can be made while recording.
124125Playback operation panelIn playback mode, operation buttons are displayed on the playback operation panel. In addition to the opera-tion buttons
126127Function Example OperationFast forward/Fast reverse buttonPlayback speed of fast playback will be changed in the following order each time the f
126127Play images from a designated pointIt is possible to start playback from a designated date & time or the latest recorded image.Play image re
128129Play the latest recorded imageWhen this button is clicked, playback of the latest recorded images will start. The starting point is around 30 se
128129Playback by designating a timelineWhen playback starts, the date & time operation panel will change to playback display.This section explain
1213Note:To use the existing IP address of the connected •cameras, refer to "Detect cameras for registration [Detect cameras]" (☞ page 20)
130131[Playback slider]Displays the time during playback. Drag and drop the playback slider to a desired time on the timeline to start playback from t
130131Search and playSearch a desired recorded image and play it. There are the following 2 searching methods.Play images selected from alarm and erro
132133Step 4To stop playback and return to live images, click the stop button on the playback operation panel. (☞ page 125)Playback will stop, and li
132133Step 4Click the [Search] button.This will run a VMD search within the designated search range and display a list of results. It is possible to
134135Set up VMD areas, etc. [VMD search setup]Set up VMD areas within images and a mask duration.Step 1Display the images from the camera to search o
134135Copy recorded imagesCopy images recorded by the recorder onto SD memory card or external storage devices (External HDD and USB memory).It is rec
136137Note:The copy panel cannot be displayed in the web •browser when it has already been opened by another user. When copying is already underway,
136137Step 5Enter the password, and then click the [Next] button.For character entry, refer to "About the operation of on-screen keyboard" (
138139Format SD memory cardTo copy recorded images onto an SD memory card, an unformatted SD memory card or an SD memory card formatted with a PC or a
138139Play back copied images with this recorderDisplay a list of recorded images copied onto an SD memory card (copied data), select recorded images
1415Step 7When you wish to change the registered camera numbers, it is possible to change the order of the camera numbers.Images from the cameras will
140141Configure the network settingsThe recorder can be operated using a mouse or from a web browser on a PC (excluding certain functions and settings)
140141Step 2Click "View network status and tasks".The "Network and Sharing Center" window will be displayed.Step 3Click "Lo
142143Step 6Select [Use the following IP address] and set "IP address" and "Subnet mask" as follows:IP address: 192.168.0.9•Subne
142143The security function of the recorderq Access restriction by the user authenticationIt is possible to restrict users to access the recorder by s
144145[Connection example]MOUSECOPYIP address: 192.168.1.100Subnet mask: 255.255.255.0Default gateway: 192.168.1.1IP address: 192.168.0.250Subnet mask
144145Display the operation windowBoot the PC and operate the recorder using a web browser.Step 1Start the web browser.Step 2Enter the IP address or U
146147About the operation windowTop Page[Control] buttonDisplays operations such as searching for and copy-ing recorded images, search results and log
146147Control panelThe following operation panels will be displayed when the [Control] button is clicked.[Multiscreen] boxImages recorded using up to
148149List display areaNumber of data: Displays the total number of listed data.No: The number will be displayed in the order of occurrence.Date &
148149Setup panelThe following setup panel will be displayed when the [Setup] button is clicked. The settings such as the date & time display of t
1415[Referenced recording days]Calculates and displays the total number of days for which recording on the hard disk drives is available.Note:The refe
150151Status display areaLive/playback status display areaThe status of an image (live image/recorded image) will be displayed. The following informat
150151Download operation area[Start]/[End] setup[Start]/[End] setupSpecify the time range for downloading images and audio by setting a start and end
152153[Preset Position] box[Regist] button• Register the current camera position as a preset position. Select a preset position number (1 - 256) by
152153Monitor live imagesLive images will be displayed in the web browser window. It is possible to display live images on a 1-screen or a 4-screen (m
154155Display images in wide viewDisplay live images across the full screen. When working on a 1-screen, click the [Wide view] button (the opera-tion
154155Operate the cameraWhen displaying live images from a camera with the panning/tilting function, the following camera controls are available. It m
156157Focus adjustmentAdjusts the focal point. The auto focus function is available.Focusing can be adjusted by clicking the [Near] button or the [Far
156157Auto modeActivates the auto mode function of the camera.Step 1Click the [C] button in the [Auto mode] box, and then select the desired auto func
158159Event functionThe recorder will take an event action when any of the following events occur.Terminal alarm: An event when an alarm input signal
158159Cancel the alarm actionTo cancel the alarm action manually, click the [ALM] button in the status display area.The alarm action will be canceled.
1617Configure the basic settings [Basic setup]The basic settings of the recorder such as date & time and recording mode, etc. can be configured on t
160161Play recorded imagesDisplay camera images recorded on the recorder’s hard disk. There are 2 ways to play recorded images as fol-lows. Play image
160161About playback operationThe following operations are available during playback:Function Example Operation[Play]/[Rev play] button / Plays record
162163Play image recorded at a designated date & timeStart playback by designating the desired date & time of a recorded image. Playback opera
162163Search and play recording events (REC event search)Search the recording event list for a recording event and play it back.Important:To use recor
164165[Total]Displays the total number of searched data. When more than 10001 data matched, the ">10000" indica-tion will be displayed.[A
164165Motion detection search and playback (VMD search)Search for recorded images from images recorded triggered by the VMD function of cameras by des
166167Step 5Click the date & time of the desired recording event.Playback of recorded images of the selected recording event will start. (About
166167Copy recorded imagesCopy images recorded by the recorder onto SD memory card or external storage devices. It is recom-mended to make back-up cop
168169[Password]To copy with password protection, mark the corre-sponding checkbox and enter a password. (5 to 8 alphanumeric characters) The password
168169Download recorded images currently being playedDesignate the start point and the end point of recorded images currently being played and downloa
1617[Date & time settings] tabPerform settings such as date & time format, time zone, daylight saving time, and time adjustment method.n Displ
170171Step 1Insert an SD memory card on which the recorded data are copied. (☞ Page 102)Step 2Click the [Control] button on the top page (☞ page 146)
170171[Evt]Event type will be displayed. (☞ Page 163)[Audio]Nothing will be displayed here.Important:Do not remove the SD memory card during play-•ba
172173Play back the copied/downloaded images on a PCWhen recorded images are copied/downloaded, recorded images and audio will be copied/downloaded as
172173Install the viewer softwareWhen the older version of the viewer software is installed on a PC, uninstall it before installing the newer ver-sion
174175How to use the viewer softwareSelect "ND_Viewer" from the start menu ("All programs" – "Panasonic" – "Network
174175When the number of displayed image data files •has reached 100, no more files can be added. The total number of selected image data files is dis-p
176177Detect alterationsIt is possible to detect alterations in data (☞ page 169) if a code for alteration detection has been attached to the download
176177SetupStep 1Click the [Setup] button.Step 2Click the button for the desired menu.Step 3Click the button for the desired submenu.Step 4Configure ea
178179Update the firmwareTo update the firmware of the recorder to the latest version, proceed as follows.Refer to page 68 for the operations when the fi
178179Notification by e-mailAlarm mailThe camera/PC port address are indicated in an alarm mail as follows.Contents of the alarm mail (example)In NV300
1819[Auto time adjustment]Select a method of auto clock adjustment from the following.Off: Does not adjust the time automatically.On: Receives a signa
180181Indication DescriptionStatus RAID5 1down: EXTx RAID5 1 DOWNRAID5 2down: EXTx RAID5 2 DOWNRAID6 1down: EXTx RAID6 1 DOWNRAID6 2down: EXTx RAID6 2
180181TroubleshootingBefore asking for repairs, check the symptoms with the following table.Contact your dealer if a problem cannot be solved even aft
182183Symptom Cause/solution ReferenceCannot access from the web browser.Is the Ethernet cable firmly connected to the •10BASE-T, 100BASE-TX or 1000BA
182183Symptom Cause/solution ReferenceAn error message is displayed when trying to launch the viewer software by dragging and dropping multiple files o
184185Message displayed on the information barDepending on the operation system in use, the following may occur. Follow the instructions below when th
184185GlossaryActiveX ControlA software module developed by Microsoft. It is used to add functions, downloaded from a web server via the Internet or i
186187FTP (File Transfer Protocol)A protocol that is commonly used for transferring files over the Internet.Full duplexCommunications method that allo
186187Port numberA sub address set below the IP address to connect multiple parties simultaneously for communication (TCP, UDP, etc.) on the Internet.
188SubnetA small network used as a unit of administration when a larger network is divided into smaller networks. Large networks in corporations, for
For U.S. and Canada:Panasonic System Communications Company of North America,Unit of Panasonic Corporation of North Americawww.panasonic.com/business/
1819Camera setup [Camera]The "Camera" page has 2 tabs; the [Camera registration] tab and the [Camera setup] tab.[Camera registration] tabPer
23CONTENTSPreface ...4Features...
2021Detect cameras for registration [Detect cameras]Clicking the [Setup >] button of "Detect cameras" on the [Camera setup] tab will disp
2021Change the registered information [Registered information]Click the [Setup >] button for "Registered information" on the [Camera regi
2223Interchange camera numbers [Change the display position of camera]Click the [Setup >] button for "Change the display position of camera&qu
2223[Camera setup] tabTransmit the date & time and text displayed on an image, the refresh rate, the VMD alarm and the Light control mode etc. set
2425Set up date & time display [Date & time display]Select the date & time display position for each camera and transmit it to the cameras
2425Set up OSD [Display Title]Determine whether to display the title and select the title to display for each camera, the settings will be changed aft
2627Set up how to turn on or off the indicators [Indicator]Select how to turn on or off the link indicator, access indicator or status indicators for
2627Set the camera image transmission priority [Transmission priority]Select the transmission priority setting for each camera and transmit the inform
2829Set up Max bit rate [Max bit rate (per client)]Select the bit rate per a client when the compression method of the camera is H.264 for each camera
2829Set up the refresh interval [Refresh interval]Select the image refresh interval for each camera and transmit it to the cameras to change the camer
23Execute auto back focus ...117Set up mask areas ...118Zoom/Focus adjustm
3031Set up the method of camera installation [Upside-down]Select the method of installation for each camera and transmit the information to the camera
3031Set up pan/tilt-flip [Pan/tilt-flip]Select the pan/tilt-flip function for each camera and transmit the information to the cameras to change the cam-e
3233Set up Super Dynamic [Super Dynamic (Wide dynamic range)]Select the Super Dynamic function for each camera and transmit the information to the cam
3233Set the adaptive black stretch function of the camera [Adaptive black stretch]Determine whether to enable the adaptive black stretch function for
3435Set the back light compensation function of the camera [Back light compensation (BLC)]Determine whether to enable the back light compensation func
3435Set up Light control mode [Light control mode]Select how to control the amount of light for each camera and transmit the information to the camera
3637Set the automatic slow shutter of the camera [Auto slow shutter (Maximum shutter)]Select the auto slow shutter setting for each camera and transmi
3637Set the black and white switchover of the camera [Day & Night (electrical)]Select the day and night setting for each camera and transmit the i
3839Set up VMD alarm [VMD alarm]Select the VMD function for each camera and transmit the information to the cameras to change the camera settings.Clic
3839Set up recording/events [REC & event]The "REC & event" page has 3 tabs; the [Recording setup] tab, the [Event setup] tab and the
45PrefaceFeaturesThe network disk recorders WJ-NV300K and WJ-NV300K/G (hereinafter, recorders) are designed for use within a surveillance system, and
4041[Referenced recording days]Calculates and displays the total number of days for which recording on the hard disk drives is available.Note:The refe
4041 Schedule to record3 schedule recordings and 3 event recordings each can be set up on Time table 1 and 2. Within the same time table, event recor
4243Set up recording for individual cameras [Advanced recording setup]Set up items such as the image capture size, frame rate and image quality for in
4243Configure event-related settings [Event setup] tabConfigure event-related settings such as the alarm output duration and buzzer duration. Alarm act
4445Advanced event setupConfigure advanced settings for individual alarm types (terminal alarm, camera site alarm, command alarm, and face matching ala
4445Set up terminal alarm [Advanced terminal alarm setup]Configure the settings relating to the recording triggered by an alarm signal supplied to the
4647Set up camera site alarm [Advanced camera site alarm setup]Set up the action to be taken when a Panasonic alarm protocol received from a camera tr
4647Set up face matching alarm [Advanced face matching alarm setup]The settings for this function will become available by registering the license of
4849Configure the advanced settings for recording and events [Advanced setup]Configure the special settings related to recording on this tab. Set up the
4849Configure the settings relating to monitors [Monitor]The settings relating to the display of the main monitor or sub monitor connected to the recor
45System requirements for a PCIt is recommended to operate this product using a PC that meets the following system requirements.OS: Microsoft® Window
5051Configure the settings relating to sub monitors [Sub monitor]Set up the sub monitor by selecting the camera images to display, the image display du
5051Configure other settings relating to monitors [Advanced setup]Configure the audio output setting of the monitor, and select the screen pattern butt
5253Configure the settings relating to network [Network]The settings relating to the network of the recorder are configured on the setup menu - the &quo
5253[Primary server address][Secondary server address]When the DNS is used, select the IP addresses for the primary and secondary DNS server. Enter in
5455Step 1Access the URL displayed on "Your account link" from the PC connected to the Internet.The registration window for "Viewnetcam
5455Note:Depending on the network settings, network com-•munication may not be established if the HTTP port number has been changed. In this case, re
5657[Authentic method - User name]Enter the user name to be required for the authentica-tion. Enter up to 32 alphanumeric characters exclud-ing "
5657Configure the Panasonic alarm protocol settings [Panasonic alarm protocol]The settings to notify the PC of the event and error information when an
5859Configure the settings relating to NTP/SNMP synchronization [NTP/SNMP]The settings to synchronize the system clock with the NTP (Network Time Proto
5859Configure the settings relating to the user management [User management]The settings such as user authentication On/Off, administrator registration
67Windows® Internet Explorer® 10, Windows® Internet Explorer® 9, Windows® Internet Explorer® 8 and Win-dows® Internet Explorer® 7 are described as Int
6061Note:Only a user logged in as "Administrator/Manager" •can change the user level settings. At the default, operations allowed at the u
6061Set up the user level for individual camerasSelect the cameras allowed for operation by each user level (operator/viewer/logged out) by marking th
6263[Level]Display the operation level of a user.Operable functions can be set on the [Basic] tab (☞ page 59).Manager/ Operator/ Viewer* Administrat
6263Edit the administrator information [Administrator setup]The administrator information relating to the password and default screen, etc. can be reg
6465Configure the settings relating to maintenance [Maintenance]The version of the recorder and disk information is displayed, and the settings relatin
6465[Status]Displays the statuses of the hard disk drives.Normal: Hard disk drives that are operating nor-mallyPlayback-only: Hard disk drives for pla
6667Configure the settings and operations relating to the system [System management]The settings relating to the actions at an error occurrence and aut
6667 LogsThe following logs can be checked.Access log: Logs of accessing the recorder•Network log: Logs of network errors•To check each log, click
6869[Load data (from SD card)]Loads the setting data saved in an SD memory card on the recorder. Click the [Execute >] button to dis-play confirmati
6869[Product - Registration Key]Enter the "Registration Key" obtained from the key management system. When the [Registration >] but-ton n
67Before using this productAbout the face matching function (option)By registering the license of the additional business intelligent kit, the face ma
7071Save logs onto the SD memory card/correct the clock of the cameras [Other]All logs can be saved onto the SD memory card, and the time and date set
7071Manage the hard disk drives [HDD management]The operations relating to the hard disk drives such as checking the capacity of each recording area a
7273Check the hard disk drive information [HDD information]The capacities, operation time and statuses of the hard disk drives are displayed.Refer to
7273Step 1Click the [Execute >] button on the "Change the oper-ation mode of HDD" section.The "Change the operation mode of HDD"
7475Note:When one of the HDDs is replaced in the mirroring •mode, "Add" will be displayed in the status infor-mation section of "HDD i
7475Configure the settings relating to the extra functions [Extra function]The settings relating to the extra functions such as the statistical process
7677Lists of the setting items (Setup menu)Quick setup (Easy Start)TabSetting item (including those of the "Advanced setup" menu)Available r
7677Menu/Tab Setting item (including those of the "Advanced setup" menu)Available range Default RemarksDate & time settingsTime zone Day
7879Menu/Tab Setting item (including those of the "Advanced setup" menu)Available range Default RemarksCamera setup Max bit rate (per client
7879Menu/Tab Setting item (including those of the "Advanced setup" menu)Available range Default RemarksRecording setupSchedule1Advanced setu
89Black screen displayed when playing recorded imagesIn the following cases, a black screen may be displayed during playing recorded images. However,
8081Menu/Tab Setting item (including those of the "Advanced setup" menu)Available range Default RemarksRecording setupSchedule2Advanced setu
8081Menu/Tab Setting item (including those of the "Advanced setup" menu)Available range Default RemarksRecording setupAdvanced recording set
8283Menu/Tab Setting item (including those of the "Advanced setup" menu)Available range Default RemarksEvent setup Advanced command alarm se
8283Menu/Tab Setting item (including those of the "Advanced setup" menu)Available range Default RemarksAdvanced setup Audio output camera Se
8485Menu/Tab Setting item (including those of the "Advanced setup" menu)Available range Default RemarksNetworkBasic Network Setup [Camera/PC
8485Menu/Tab Setting item (including those of the "Advanced setup" menu)Available range Default RemarksNetworke-Mail e-Mail setup SMTP serve
8687Menu/Tab Setting item (including those of the "Advanced setup" menu)Available range Default RemarksBasic User level settingsCopy Checked
8687Menu/Tab Setting item (including those of the "Advanced setup" menu)Available range Default RemarksUser registration Edit user informati
8889Menu/Tab Setting item (including those of the "Advanced setup" menu)Available range Default RemarksSystem managementSystem setup Error o
8889Menu/Tab Setting item (including those of the "Advanced setup" menu)Available range Default RemarksHDD managementGeneral HDD information
89Basic operationsTo operate this product, use the mouse (provided) connected to the mouse connection port on the rear of this product.It is also poss
9091Menu/Tab Setting item (including those of the "Advanced setup" menu)Available range Default RemarksExtra functionBusiness intelligenceAc
9091About the error logs and the network logsError logsThis section describes the display contents on the status display panel of the main monitor, th
9293DescriptionDisplay of the status display panelError logOutput from connectorFailed to write data on the media Copy error Write error: SD cardWrite
9293About the network logThis section describes the details on the network logs and their details. The network logs are displayed by selecting the &qu
9495Operation windowThe recorder can be operated using the provided mouse connected to the mouse connection port on the rear side of the recorder. Whe
9495Wide view displayThis view offers a large image display area, especially suited for monitoring live images. However, operations are restricted.q
9697Image display areaThe number of images that can be displayed on the multiscreen differs for the control screen and the wide view screen.Number of
96974Screen-G: Camera 25 to 28 displayed on a 4-screen4Screen-H: Camera 29 to 32 displayed on a 4-screen9Screen: Camera 1 to 9 displayed on a 9-scr
9899About the status display panelNormal operationIn case of alarm/error (When the associated buttons are displayed)q Status display area Recorder s
9899e Error button Indicate that an error has occurred. Turn yellow in the error state. Clicking the buttons will toggle between displaying/not di
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